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Shipping & Returns

Payment, Shipping and Return Information

Payment

We accept Visa, Mastercard, American Express, Discover, Paypal, and Paypal Credit,
(formally known as Bill me Later). All Customers choosing to pay with either a
credit or debit card, please click on Paypal as your payment option, you don't have to
be a Paypal member to do so. Choose the Non Paypal account link if you are not a member.

Customers looking for 30 days on a Purchase Order, or who would like more time
to pay for their order, we offer Paypal Credit.  Currently, this is only available
to people residing in the United States.  You may choose PayPal Credit at checkout
and receive 6 months to pay on orders of $99 and up upon credit approval.  This is
especially helpful for Group Sales. Once pricing is sent to a Customer for larger orders,
we send you a payment request via e-mail, you choose Paypal Credit as your payment
option, and you are directed to a credit application for approval, which only take a few
minutes.

Paypal also allows Customers to pay with Electronic Check, you have this option
if you do not wish to send in a paper check.  Items do not ship until the check has
cleared, and time frame is usally around 4 Business days. Checks drawn on a United
States bank account will be the only checks we can accept, whether Electronic or
regular paper checks.  US Postal, Moneygram and Western Union money orders are
also accepted.  Both checks and money orders sent in will have to wait the normal 10
Business Days to clear with our bank first before the shipment of any items, (excludes weekends
and holidays).

Checks and Money Orders are sent to:

Central Shop LLC
12555 Biscayne Blvd,
Suite 962
North Miami, Fl 33181

Please be sure to include a copy of the order you are paying for.  One thing to
be aware of, at the time of placing your order, any in stock items, either at the
Manufacturer or at our office will not be taken out of stock to hold for your order, credit
and debit card orders take preference, at which point, when your check has cleared,
your full order may not available to ship out complete. We will contact you right away,
and part shipments can be offered, however, this will incure more shipping charges
which will be discussed with you at the time of our call or e-mail to you. Our
recommendation is to pay with either a Debit or Credit card to avoid this.

Shipping

All in stock, Ground orders take approximately 15 Business days to arrive.(excluding
weekends and Holiday). When we don't have the items you have purchased in stock,
they are then sent directly to you from the Manufacturer. They ship using either
Fedex Ground/Smartpost, or UPS Ground. This is only valid for Customers living
in the Lower 48 and not for Alaska, Hawaii, Puerto Rico, Guam, American Territories
and International Customers.  

Please see the links below for the 2 Shipping Businesses we use for these destinations.
We request that you contact them first to create a local US shipping address that
we may send your orders to. You make your arrangements with them directly to ship
you your orders. Both Companies offer great shipping rates, and their service is
reliable.  Upon your request, they can consolidate your purchases and ship as one,
saving you on your shipping costs.  They will also be able to tell you ahead of
making your purchases, which items they can and cannot ship.

Alaska, Hawaii, Puerto Rico and Guam and other American Territories - They only
use US Priority Mail.

http://alohaforwarding.com/index.php

Canada and International - They use a variety of International Shippers

http://www.myus.com/en/landing/?aid=1002828

Returns

If for any reason you are not happy with your Iguana order, you need to contact our office as soon as you receive the items so that we can assist you with returns.  Unless the order is defective in some way, all orders must be returned back to our office with a Return Authorization issued prior to mailing.  If you send the items back to the Manufacturer, they will not be accepted and you will not receive any refund.  If you order is defective in some way, we need to contact the Manufacturer to apply for a Return Authorization first, and discuss with them what the next step will be to either provide you with replacementt garments or a refund.  Either way, please do not ship anything until you have made contact with one of our office Staff members and received a reply with return instructions.

If you are returning items, its your responsibility to purchase either a tracking number or a delivery confirmation, so that you can be sure your items were received.  Without that, there is no proof that anything was received.



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